Customer Reviews

Customer Reviews for Mitchell’s Automotive, Savannah, GA

Customer Reviews

Customer Reviews for Mitchell’s Automotive, Savannah, GA

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Google Rating

4.6

Mitchell's Automotive LLC

4.6

Gail Allison

21:46 29 Sep 17

Excellent service. Professional, fast, friendly, and fair prices. I was referred by family and am so happy with the service I receive. I highly recommend Mitchell's for all your automobile repairs.

Timothy Ware

14:39 01 Sep 17

Great customer service, honest, quality work, and fair prices. That is all you need from a shop. My family and I have taken our cars there on multiple occasions for multiple issues. I always leave happy. Whenever someone's needs ANYTHING done to their vehicle, I ALWAYS recommend Mitchell's.

David

20:13 24 Oct 17

You can trust these people. Our dealership has used Mitchell's for many years. They will give you an HONEST quote and charge you a fair rate.

Eddie Boger

02:48 08 Oct 17

This place will not do work on your car unless they put all brand new parts on your car, I took my truck in here for a front end alignment after replacing everything except the tie rod ends and they were like they move, told me they could not do the alignment unless I put new ones on, so I took it to Dorsey tire and got an alignment, Dorsey said they had at most 1/16 of an inch movement but they were still able to do the work. Now the truck drives as straight as an arrow.

Mike Renouf

13:10 23 Jun 17

I live local and am a patron of Mitchell's for several years, I took my wife's Nissan Sentra here last month for a wierd strange noise from underneath somewhere and strange vibrations from the brake pedal but only intermittent. I knew this could be a troubleshooting nightmare. They changed out a frozen bad caliper and rotor but the noise came back the next day. Mitchell's took the car back and for 3 days they trouble shot and eventually found and fixed the problem. The good part is they didn't charge me a cent for those extra 3 days, Dustin the boss is a saint, he was just sorry it took so long. Their honesty and communication through the whole process was outstanding. Thank you guys. Oh and the best part is my wife is happy too. RESULT.

Christian Gines

13:39 15 Jan 18

Performed a engine swap on my truck in 2015, did an excellent job, and has stood by their work. Water pump went out 2 years after the swap, I expected to pay but Mitchell covered everything even labor under warranty and handled the warrenty paperwork

Heather Sutherland

17:35 30 Dec 17

The guys here always make me feel welcomed. The only place I will take my truck.

Wendy Ryan

20:36 24 Feb 18

We were so blessed to stumble upon Mitchell’s! We were traveling back to Maine from Florida when my rear brakes started making an awful grinding noise. We drove to the shop the next morning and they took us right in and fixed the car in no time! Everyone was so friendly and helpful. I wish that we had a Mitchell’s here in Maine! Thank you all so much for your assistance. ????

Charles Stewart

15:16 04 Apr 18

Had my wife's car blown tire replaced with a new tire they purchased for a specialty rim. It took them less than 25min. for $25 to place it on the time itself. Great coffee! and new facility. Ask for Garry. Recommend!

Brett Howell

16:12 27 Apr 18

Broke down out of town near Mitchell's. Great friendly service, fair and accurate quote. Repairs completed in timely manner. Can't say enough good things!

Brody Waters

12:42 09 May 18

Great customer service with knowledgeable technicians & they're located in a great spot!

michael cellar

23:31 04 Jun 18

Don’t erase again. People deserve an honest review.

Mary McCusker

17:36 13 Jun 18

They were very friendly easy to talk to. Took a little bit longer than they said it would take to look at the truck. They were pretty pricey.

Michael Johnson

16:15 05 Jul 18

Really nice auto repair shop had my transmission service and they were really great group of guy's I am recommending every one go to Mitchell's really honest

Evelyn Matzen

11:59 07 Jul 18

This is a good place - they seem very honorable" for a very long time" I've known this place to exist.. ?

William Williams

19:14 08 Jul 18

I've been using Mitchell's since 1999. Barry and his team are honest, trustworthy, and always do a great job on my vehicles. Whether it's scheduled preventative maintenance or something has gone wrong, they are my go to mechanics.

Christian Wise

12:08 27 Jul 18

I took my car in yesterday for the first time after hearing good things about these guys. Made an appointment to have a few things taken care of and was relieved to have it all done in a timely manner and at a great price! I'll now recommend Mitchell's to anyone needing work done on their vehicle.

Petra Echauri

00:05 30 Jul 18

Cracked my radiator on my drive home from work. Called four different shops the next day, Mitchell’s Automotive had the best price and was able to replace the radiator that day! Highly recommend them. I know I will be a returning customer, Thank you!!

Kathleen Kostage

18:48 16 Oct 18

These guys look after you like family. They are quick and never do more than what your car needs VERY HONORABLE I trust them with any car

Val Jane

16:01 14 Jan 19

we were traveling on I-95 after a long ride from Vermont to Florida. My car was having issues and overheating which definitely raised our anxiety level. We got off at the nearest exit and were directed to Mitchell's Auto. This place was a godsend, not knowing where we were and being road-weary. Barry answered all our questions and put us at ease. He calmly figured out what was wrong, replace the radiator and got us back on the road within a few hours to complete our trip with the car running perfectly again. This repair shop is honest friendly and professional. I would not hesitate to recommend them to anyone if he was where I lived he would be my go-to mechanic. thanks again to you and your staff. you guys are the best!!! And we are enjoying our vacation thanks to you!!

Brandon Quillian

21:54 06 Feb 19

It is hard to find a good, honest Mechanic. I went to Savannah Tire for years before they were bought out. They have since become no better than national brands (over priced and untrustworthy). I was recommended to try Mitchell's. I drove by the place perhaps hundreds of times but never considered them. I am glad I gave them my business. I went in for an oil change and to get some small lights installed. They were fast, friendly and affordable. They even have free coffee and Wifi while you wait. If you are tired of the other guys, these guys are great.

Rachael Vann

23:12 11 Mar 19

I will be back this has to be the best service I have ever had and experienced, I was juggled by other auto places after driving 2 hrs one place couldnt fix my problem so I saw Mitchell's and said what the heck I'd give it a try and I'm so glad I did!! They fixed my problem, which was my floorboards being soaked due to a missing hose on my condenser drain, in and out in less than 2 hours, I highly recommend and I will bring all my services here!! Dustin your a car saver!!????

Niccole Folds

17:57 14 Mar 19

Friendly and always willing to help. Filled my tires bc they were low. He does good honest work

Debbie Ehrman

13:44 12 Apr 19

Have lived in this area 30+ yrs. This auto repair shop is honest in estimates on jobs and ready to pick up you auto when promised, unless for a unforseen problem. They always call to let you know what they have found and their recommendations before starting any different job. Take my vehicle here only.

Michelle Femrite

09:11 19 Apr 19

These guys are amazing, not only extremely knowledgeable but also did everything to help me with my car and get if fixed properly. They will not take advantage of you. I highly recommend them.

Michael Benson

19:22 29 Apr 19

I worked with the Technician, Kendall and couldn't have been more happy with his work and how professional he was to work with. He installed an air conditioner in a vintage car that I own. The installation was so good that it looks like my car came with it from the factory! I also referred a friend to him to look at and air conditioning problem and he was also pleased with his work. I just referred my neighbor with a steering problem to your shop. You have a real jewel with an employee like Kendall working for you.

Kyndall Curl

17:45 04 May 19

I've done business with them for 5 years and never had a problem until this week. Took my car up there to get the mufflers and exhaust manifold gaskets replaced because they were rotted. Once it was finished my father picked up the keys because I couldn't make it before they closed. Finally got there to take the car home later that night and when I got in the car, the steering column was falling into my lap, the car would no longer go into park and all the belts were squealing so bad I couldn't hear the exhaust anymore. I contacted them the next morning and they said they were not responsible for it and would not fix it. I had to have my father take his chances on driving it back to my house and hope it made it when I drove it to Mitchell's perfectly fine the morning before. Now I am having to take it to another shop and pay them to fix what Mitchell's has messed up on my car. I know it is an old car and things can go wrong, but I've been driving this car back and forth to Richmond Hill and Hinesville for the past few weeks since I got it with no issues other than the exhaust. When I asked how it is possible it was in that good of shape before I brought it to them and now it's unsafe to drive, Barry became rude and told me he would not do anything else with it. I used to recommend this place to friends but now I am telling everyone to stay as far away as possible. I never write reviews but thought this needed to be done for other customers.

Parker Metcalf

15:41 31 Jul 19

...Dustin and his Crew are first class! They installed a new Corsa Sport Exhaust System on my 2012 Corvette. They were true professionals, very meticulous and reasonably priced! They deserve 10 Stars!!!! I highly recommend Mitchell's Automotive....they have earned my trust. I won't take my cars to anyone else!

Lindsey Fife

17:33 22 Aug 19

Barry and Dustin always look out for me. I've been doing business with them for the last 20+ years and they are excellent!

Robin Thomas-Siggers

14:27 17 Nov 19

Very expensive, and they don't always get it right the first time. They also did work that i did not authorize, and i had to pay for it.

Gerard DeCristofaro

14:17 18 Nov 19

Fast, friendly, and affordable. I've been going here for years. Highly recommend!

Eddie Lamonte

23:08 04 Dec 19

Bad experience with them . Take forever to get one simple job done. Plus they will screw you over to get more money outta ya pockets. Never trust & go to these ppl!

three mermaids

20:33 26 Jan 20

I trusted them to fix my breaks. That should tell you how good they are. Stop in and chat with them.

Eyre McKenrick

17:15 13 Feb 20

A good mechanic is as important as a good doctor these days. Mitchell automotive is trustworthy and reasonably priced. The fact that it’s family owned and operated means among other things the customer won’t be placed on hold & calls get returned promptly.Highly recommended!

Robert Bennett

04:54 19 May 20

Great guy great AUTOMOTIVE PRICES

Zach Lysack

19:16 01 Jun 20

Barry and crew patched my run flat tire when no other tire shop would do it. Only took 45 minutes and they brought me to the back to show me their work before putting the tire back on the car. Highly recommend!

Matt clubine

13:45 02 Jul 20

Great staff. Fast service and fair pricing.

Christy Wilbanks

01:21 07 Aug 20

This was the worst experience I've had with any mechanic since I moved to Savannah. I had called almost two weeks in advance to make an appointment. When I arrived, at my scheduled time, I was told that the car wouldn't be looked at for about an hour and then an alignment would take another hour. My appointment was 30 minutes after they opened. I expected to wait on the services to be done but not for the car to be seen. What was the point of an appointment? After an hour, I finally see my car being pulled out of its parking spot. Two more hours later, after sitting in a hot office lobby with no way to leave, an employee approaches me. He says that I do not need new brakes and that my alignment has not yet been done. I told him not to worry about it. After three hours, I was not sitting in there anymore. I paid my bill and got ready to leave. I walked to my car and started it. There had previously been a ticking noise from a fuel purge valve. I told the man on the phone when I scheduled the appointment that I needed one to give ample opportunity for it to be ordered. When I started my car, there was still ticking. The purge valve that I had previously was still in the car. I checked my receipt and they had not charged me for that but with the price I was charged, I had assumed it had been done.Overall experience:I sat in a barely air conditioned office on a 90 degree day for 3 hours just to have my oil changed. What I asked for was not done. I was charged $100 for CHECKING alignment and brakes. Checking and an oil change took 3 hours when there was an appointment made. I will NEVER go back. I'd be better off going to Wal-Mart Auto.

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